Privacy Policy

At Petz Studio, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and transaction information

• Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity.

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide shipping and delivery updates

• Process payments

• Respond to customer inquiries

• Provide customer support

• Improve our website, products, and services

• Prevent fraud and protect our website

• Send promotional communications where permitted by law

Payment Information

Payments are processed through secure payment providers. Petz Studio does not intentionally store complete payment card details on its own servers.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and provide a better shopping experience.

You can adjust cookie settings through your browser where available.

Sharing Information

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping providers, technology providers, and customer service providers.

We do not sell your personal information for money.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of certain processing.

Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for marketing purposes.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us through our website's contact page.

Last Updated: August 10, 2026